SMARTVIEW The next generation interview tool REQUEST A DEMO

For Employers

Not sure where I fit video interview screening into my process?

We say, anywhere, typically our clients search for top talent via our CV database and then replace telephone or first stage interviews with a video screen. Want to stop CV Fatigue and endless first stage interviews? Then this is where we fit in..

Another use, amongst many, is final screening –  you have selected your top five candidates, your CEO needs to “vet” them but their diary is stacked, the process grinds to a frustrating halt. Why not create a whizz bang final video interview, asking the CEOs questions. The CEO can view candidate video responses anytime, anywhere and our easy to use feedback tool means you only invite in those the CEO really wants to meet.

You have got us started now…. We love talking about our great features and how they benefit you, but hop back to our features page to understand more But, before we stop, how about using SMARTVIEW Interview for exit interviews? Standardise the questions and offer a platform for leavers to give honest feedback which may assist with operational efficiencies.

Why don’t we just use Skype or Facetime?

We say yes, use Skype or Facetime when you want a real time conversation with a candidate.

SMARTVIEW Interview is an on demand  video interviewing screening tool, allowing potential candidates to complete your video interview at their own convenience and importantly letting the hiring team view the recordings when it best suit their busy schedules. As you can access SMARTVIEW Interview on any device, you can interview screen on the go.

You may wish to recruit internationally where time zones can cause diary issues, or mean very early morning interviews. Take the yawn out of international interviewing with on-demand interview screening and only give your face time to those who could potentially do the job.

So the great news is that we work in conjunction with real time interviews and are not here to replace them, we just ensure only the top talent gets access to your busy schedule.

We use recruitment agencies, can they access SMARTVIEW Interview?

SMARTVIEW Interview is friendly tool who plays well with everyone. If you use agencies, great, once you have decided on the applicants you wish to screen then simply invite them to complete a video interview.

SMARTVIEW Interview has its own CV database as well so you why not increase your access to the top talent pool.

What about our discrimination policies?

SMARTVIEW Interview can’t stop discrimination but we offer a platform which ensures a fair and transparent playing field for all involved. Our easy to use collaboration tools means that video interviews can easily be shared which assists in reducing misinterpretation and misunderstandings.

European Employment Equality laws mandate that the process of recruitment must be non-discriminatory and that all candidates should be given equal grounding – SMARTVIEW Interview is a great tool in ensuring equality.

How long is the contract?

SMARTVIEW Interview offers a true on demand pricing structure, pay for what you need, when you need it. There are no binding minimum 12 month contracts, you can pay for as little as a month with an entry price being £149 or select Enterprise which includes access to our CV database, we are confident it will keep your finance team happy.

Does it take days to implement and endless training?

As long as any app takes, seconds! Designed to work on any device, our app based software is so user friendly. We take our user testing very seriously and have a team of external SMARTVIEWERS, spanning all generations that frequently test its user ability – they soon tell us if we go over the 30 second mark!

All new clients are offered a 30 minute walk through training session – usually takes less, the rest of the time we are talking about weather! And if you get stuck, the support team are here to help.

Do we need new equipment?

As long as you have a computer, webcam or a mobile device with decent internet access you can access and use SMARTVIEW Interview.

What languages do you support?

Any, video interview questions and responses can be in any language – it has no language barriers.

The database and dashboard is in English only.

IT are worried about the load on the system and security, how do you address this?

SMARTVIEW Interview has been designed to be ultra secure and IT friendly. It is a fully browser based application hosted in a secure cloud environment, no heavy loads on your IT staff or systems. The only action IT might need to do is allow SMARTVIEW Interview authorised access if there are strict firewall rules, it really is that simple.

Oh, and IT may need to provide you with a webcam so you can record your personalised company introduction.

IT wants to know more about the environment – HELP

The SMARTVIEW Interview team love nitty gritty detail and understand why IT needs to be assured that we meet industry requirements. So for the IT team… here we go:-

Our application and data is hosted on a secure Amazon EC2 instance with data stored on Amazon S3. Data access is assured as we have implemented high availability and redundancy features across the entire stack. All the datacenters are ISO 27001 certified and data is safe harbour compliant and meets the EU Data Protection Act Framework.

Access to data is managed by strict access controls and we have implemented a number of industry leading security software protocols which are scrutinised on a quarterly basis by a 3rd party Pen Test.

We have more information, diagrams and pictures to share if needed but this detail is usually enough to satisfy IT that you have everything under control.

How long will you hold onto our Interview Responses and who owns it?

You own your interview responses and you can access continuously whilst your subscription is current. Once subscription has expired, data is kept for 90 days and then removed entirely from the system.

What support do you offer?

You don’t need to be a computer whizz to use SMARTVIEW Interview but on those rare occasions when gremlins cause you trouble, contact our UK based either by a Live Chat (office hours), by dropping an email to support@smartviewinterview.com or by calling 020 3744 0330.

Standard hours of technical support are Mon – Friday 8-6 and are included in our great on demand package fees. Flexible evening and weekend packages are available at an additional rate.

For Jobseekers

How much does it cost?

Its free to all jobseekers.

Do I need a laptop?

As long as you have a smart device – you can be a SMARTVIEW jobseeker.

Who can see my profile?

Your profile can be visible to any Employer who has signed up to SMARTVIEW Interview.

Importantly, you control who can view your profile – all by a simple click of a button.

Can I delete my profile?

So you found your dream job and want to remove your details – no problem – click delete and you will be removed permanently – we will ask you a couple of times before we delete just to be sure!

Can I do more than one interview with different employers, wont they see?

Yes, you can do as many interviews as you get invited to, your interview profile is only visible to you and the SMARTVIEW Interview Support team.

Can other jobseekers view my profile?

Absolutely not, only Employers who have been through our vigorous checks are able to access your profile and remember you control what Employers can see. We assure you that your Parents, Friends and Foes will not be accessing your profile.

I am nervous about doing a video interview?

This is not an audition for a Hollywood blockbuster but we appreciate that nerves can get your confidence in a tizz BUT it couldn’t be easier to record a superb video interview. Our top tip video and our support team are here to help.

I never know where I am in the recruitment process?

We get that it’s frustrating to have other people in control of your interviews, having to chase for feedback, not knowing where you are in the process. Our collaboration and interview tracking tool ensures you are in control – feels good doesn’t it!

Where do I get the app?

New exciting version of the app to be released shortly

Doesn’t video interview promote discrimination?

SMARTVIEW Interview can’t stop discrimination but we offer a platform which ensures a fair and transparent playing field for all involved. European Employment Equality laws mandate that the process of recruitment must be non-discriminatory and that all candidates should be given equal grounding – SMARTVIEW Interview is a great tool in ensuring equality.

Stop being a name on a CV and start being YOU – can’t play any fairer than that.

I would like to explore international roles, can SMARTVIEW Interview assist?

We work with companies across the globe, as long as you are on our database you can be visible to any organisation.

Be bold and have broad horizons but remember you need permission to work outside of your resident country so don’t pack your bags without doing all the necessary checks. If only everything was as easy as SMARTVIEW Interview…

Still stuck, what am I doing wrong?

You don’t need to be a computer whizz to use SMARTVIEW Interview but on those rare occasions when gremlins cause you trouble, contact our UK based either by a Live Chat (office hours), by dropping an email to support@smartviewinterview.com or by calling 020 3744 0330.

Still have questions? 

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